Virtual Care
Transformation Scorecard
Get your organization’s virtual care strategy from where it is today to where you want it to be. Based on Teladoc Health’s Virtual Care Transformation Model, this scorecard helps identify where your organization is in the virtual care journey. Take just 2 minutes now to see how you score.
Virtual care has the opportunity to reinvent care delivery with the goal of improved healthcare access, outcomes and affordability. Organizations today acknowledge the value of whole-person virtual care and see it as a key element of their long-term vision. In fact, according to our Virtual Care Transformation Survey of Employers–65% expect to offer a comprehensive virtual-first health plan as a medical benefits option to all employees within the next 3 years. See how your organization scores now.
Dimensions of virtual care transformation
Your score is based on a scale of 1 to 5 and derived by assessing responses across five dimensions:
Governance
Identifies how an organization's leadership and governance drive support and implementation of virtual care services
Plan
Design
Assesses how well an organization supports a virtual-first approach that reduces healthcare costs for the organization and for plan members
Program Offering
Measures the breadth of virtual care services offered across the care continuum to enable whole-person care
Member Experience
Assesses how well virtual care services are promoted, integrated and able to drive engagement and utilization
